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Shipping Policy

Shipping with KeysNova

At KeysNova, we make sure that your orders are processed quickly and delivered safely. We sell physical keychains, and each order is carefully packaged to arrive in perfect condition.


Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking details once your order has been dispatched.


Shipping Methods & Delivery Time

  • UK Orders: Delivered within 3–7 business days.

  • International Orders: Delivery times vary depending on the destination, usually 7–15 business days.

  • All orders are shipped via trusted carriers to ensure safe delivery.


Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may be available during promotions or for orders above a certain amount (check our homepage for offers).


Lost or Delayed Packages

If your order does not arrive within the expected delivery timeframe:

  1. Please check the tracking number provided in your shipping confirmation email.

  2. Contact your local courier with the tracking number.

  3. If you still cannot locate your order, contact us directly for assistance.


Damaged Items

If your product arrives damaged, please contact us immediately at contact@keysnova.com with your order number and photos of the damaged item. We will arrange a replacement or refund according to our Refund Policy.


No Digital Delivery

Please note: Unlike digital goods, KeysNova exclusively sells physical keychains. Products are shipped to your provided shipping address; no digital items are sent by email.


Contact Information

Topadsdev Said LTD
141A Wembley Park Dr, Wembley Park, Wembley HA9 8HQ, UK

Email: contact@keysnova.com
Phone: +1 (289) 666-1987


© 2025 KeysNova – Topadsdev Said LTD. All rights reserved.